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<\/figure>\n\n\n\nIn regard to technology companies, the question appears: How can I trust seemingly non-existent institutions? It is often not possible to meet or speak with concrete persons, and companies and providers are not investing in more visibility, responsibility and accountability. As a result, today, more and more, the men in the middle is fading away and citizens need to draw trust from a generalised belief in the adequacy and reliability of technology systems. \u201cIf the recorded individual has come into full view, the recording individual has faded into the background, arguably to the point of extinction\u201d (Fourcade\/Healy, 2017, p. 11).<\/p>\n\n\n\n
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The Edelman Trust Barometer explains: In the ethical domain, in particular, civil society is perceived as highly credible and trustworthy,<\/strong> while companies seem to be perceived as competent<\/strong>. Therefore, the challenge for state, media and civil society would be to gain more digitalisation competence and in particular for civil society, to bring clear ethical positions inside the debates, regulations and governance. (Edelman Trust Barometer 2020: p. 20).<\/p>\n\n\n\n Since the digital sphere affects people in very different roles as producers of data and content, as consumers, employees or as (digitally) civically engaged citizens, NGOs need to recognize the Digital as a natural field of action and to increase their co-creation competence<\/strong>.<\/p>\n\n\n\n The EU’s Digital Market Act\/Digital Services Act package specifically mentions the important role of trusted flaggers<\/strong> in monitoring platforms. Organizations considered as such can draw attention to legal violations on platforms and their reports are prioritized. In this way, civil society in particular supports (often on behalf of vulnerable groups) the supervision and self-regulation of platforms. Other opportunities to monitor, regulate or increase accountability could be ombudsmen or platform councils<\/a>. Public-civic partnership is also gaining in importance, and this increase in significance could be reflected in better collaboration (for example, in the accompaniment of smart cities or the unlocking of public data for nonprofit purposes) or in hybrid organizations (why not, for example, learn from the success of German Stiftung Warentest – and use a data protection foundation to provide independent and broad information about digital offerings and products?).<\/p>\n\n\n\n However, in order to do this successfully, digital civil society needs the necessary resources or must build them up in an unequal competition with industry or research. But the approach is definitely a step in the right direction and shows that digitally competent civil society is part of the critical infrastructure in a post-digital society. <\/p>\n\n\n\n The EU Fundamental Rights Agency points out – in relation to the monitoring and control of facial recognition technologies – the importance of independent bodies that are committed to fundamental rights first and foremost: \u201cAn important way to promote compliance with fundamental rights is oversight by independent bodies\u201d (FRA, 2019, p. 21). This would imply the inclusion of civil society in a structured way in such bodies, but also in arbitrage bodies and in decision-making or rule-setting processes.<\/p>\n\n\n\n More cross-sectoral representation and pluralism in supervision, governance and standard setting of the digital would also acknowledge and better moderate and integrate different perspectives in the society.<\/p>\n\n\n\n Edelman Trust Barometer 2020<\/a> (2020). <\/p>\n\n\n\n European Union Agency for Fundamental Rights (EU-FRA 2019). Facial recognition technology: fundamental rights considerations in the context of law enforcement; Luxembourg: Publications Office of the European Union. https:\/\/doi.org\/10.2811\/52597<\/a><\/p>\n\n\n\n European Union Agency for Fundamental Rights (FRA 2020). Your rights matter: Data protection and privacy – Fundamental Rights Survey. Luxembourg: Publications Office of the European Union, 2020. https:\/\/doi.org\/10.2811\/292617<\/a> <\/p>\n\n\n\n Fourcade, M.; Healy, K. (2017). Seeing like a market. Socio-Economic Review, Volume 15, Issue 1, January 2017, Pages 9\u201329, https:\/\/doi.org\/10.1093\/ser\/mww033<\/a><\/p>\n\n\n\n Offe, C. (1999). How can we trust our fellow citizens? In Warren, Mark E. (ed.). <\/p>\n\n\n\n This text was published in the frame of the project DIGIT-AL \u2013 Digital Transformation Adult Learning for Active Citizenship<\/a>. It was slightly updated.<\/p>\n\n\n\n Elisa Rapetti and Ricardo Vieira Caldas: Activism and Participation (2020). Part of the reader: Smart City, Smart Teaching: Understanding Digital Transformation in Teaching and Learning. DARE Blue Lines, Democracy and Human Rights Education in Europe, Brussels 2020.<\/p>\n\n\n\n Citizens\u2019 trust in their usefulness and good intentions is a crucial condition for the acceptance of digital infrastructure, platforms, services or participatory processes. Although the public seems to trust manufacturers, big services and the authority of politicians and scientific experts generally, there are also grounds that speak for stronger involvement of citizenry in their control….<\/p>\n","protected":false},"author":1,"featured_media":3325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,7,24,5,6],"tags":[],"class_list":["post-3310","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","category-digitale-transformation","category-insta","category-participation-co-creation","category-konzept-civil-resilience"],"_links":{"self":[{"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/posts\/3310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/comments?post=3310"}],"version-history":[{"count":0,"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/posts\/3310\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/media\/3325"}],"wp:attachment":[{"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/media?parent=3310"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/categories?post=3310"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/civilresilience.net\/en\/wp-json\/wp\/v2\/tags?post=3310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\n\n\nExtending digital competence of independent organisations<\/h2>\n\n\n\n
\n\n\n\nReferences<\/h2>\n\n\n\n
Democracy and Trust. Cambridge: Cambridge UP, 1999: 42-873<\/p>\n\n\n\n
\n\n\n\nActivism & Participation – Digital Transformation in Learning for Active Citizenship<\/h2>\n\n\n
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